FAQ's- Frequently Asked Questions

✨ Product & Quality

Q. What kind of jewellery does Studio Liora offer?
Studio Liora offers modern, minimal jewellery designed for everyday elegance. Our pieces are thoughtfully curated to balance style, comfort, and durability.

Q. Is your jewellery anti-tarnish?
Yes. Our jewellery is crafted using high-quality anti-tarnish materials and finished with advanced plating to ensure long-lasting shine with proper care.

Q. Is your jewellery waterproof?
Our jewellery is water-resistant, meaning it can handle minor splashes. However, we recommend avoiding prolonged exposure to water, perfumes, and chemicals to maintain its finish.

Q. Is Studio Liora jewellery suitable for sensitive skin?
Yes. Our pieces are skin-friendly and nickel-free, making them suitable for most sensitive skin types.

📦 Orders & Shipping

Q. How long does shipping take?
Orders are usually processed within 2-3 business days and delivered within 5-7 business days, depending on your location.

Q. Do you ship across India?
Yes, we offer pan-India shipping.

Q. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via WhatsApp/email so you can follow your delivery in real time.

 

🔄 Returns & Exchanges

Q. Do you accept returns or exchanges?
For hygiene and quality reasons, we currently do not accept returns or exchanges, unless the product arrives damaged or incorrect.

Q. What if I receive a damaged or wrong product?
Please contact us within 24 hours of delivery with clear photos or videos, and we’ll be happy to assist you with a replacement.

💍 Care Instructions

Q. How do I take care of my jewellery?
To keep your Studio Liora jewellery shining:

  • Store it in a dry, airtight pouch

  • Avoid contact with water, perfumes, sanitizer's & harsh chemicals

  • Remove before workouts or swimming

  • Keep Jewellery pieces separately to avoid scratches and make it look new always 

💳 Payments

Q. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and wallets through secure payment gateways.

Q. Is Cash on Delivery available?
COD is currently not available. 

📩 Customer Support

Q. How can I contact Studio Liora?
You can reach us via Instagram DMs or WhatsApp/email mentioned on our website. We typically respond within 24–48 hours.